Property Questionnaire

Section 1: Scheme details

Please complete one questionnaire for each scheme. Where there is a main building and a small number of flats and/or bungalows on the same site can you discuss and agree with us how we include these. You can send us an email info@peterfletcherassociates.co.uk or phone us on 01434 684944. It is important to provide as much information as possible in order for accurate scoring and analysis.

	Scheme Name:

	Scheme address:

	Scheme postcode:

	Name of person completing survey:

	Contact phone no. of person completing survey:

	Email address of person completing survey:

	Landlord name:

1.	What type of property is the scheme? (Please see definitions of service emailed to you with the link for this survey)
	Category 2/Sheltered housing		Extra Care housing / Very Sheltered housing

2.	How old is the scheme?
	Less than 10 years		11- 20 years		21-30 years		More than 30 years

3.	Please give the total number of units for the scheme:
	Total number of units
	How many are leasehold / shared ownership?
	How many are for rent?
	Number of bedsit flats
	Number of 1 bed flats
	Number of 2 bed flats
	Number of 3 bed flats
	Of the total no. of units are any designed for wheelchair users

Section 2: Lettings and tenancy terminations

4.	Current vacancies:
	Total no. of units
	No. of bedsit flats
	No. of 1 bed flats
	No. of 2 bed flats
	No. of 3 bed flats

5.	How long does it take to re-let the units? (average time once they are ready for occupation)
		Up to 4 weeks		5-12 weeks		3-6 months		More than 6 months
	Bedsit flats
	1 bed flats
	2 bed flats
	3 bed flats

6.	Where did your referrals come from over the past 12 months? (Please tick as many boxes as apply)
	Waiting list		Referrals from other agencies
	Local authority housing register / LA nomination / CBL		Transfers

7.	Over the past 12 months, where were new residents living prior to moving?
	How many came from the local authority area
	How many came from neighbouring local authority areas
	How many came from outside of those areas

8.	Of your new residents, in the past 12 months how many were previously:
	Tenants - LA, RSL, private
	Living with family
	Owner occupiers
	Homeless or living in temporary accommodation

9.	What are the main reasons for people wanting properties here?
	Want sheltered accommodation		Location of scheme		Rent / service charge appropriate
	Want smaller accommodation		Lift to upper floors		Shared facilities

	Are there other reasons people want properties? If so please specify:

10.	Is the area in which the scheme is situated?
	Desirable		Reasonable		Unpopular

	Can you explain why people view it this way

The following questions ask about the location of the scheme:         "Close" is a short walk, easily managed by scheme residents.         Pedestrian access is whether it is easy for older people to walk to and from the scheme.         Local facilities might include day centre, library, swimming pool, doctors etc.

11.	Location
		Yes		No
	Is the scheme close to public transport?
	Is the scheme close to local shops?
	Is there good pedestrian access between the scheme and local facilities

Section 3: Accessibility

12.	Is it difficult  for people with limited mobility, for example, people using a walking stick or frame to access any parts of the main building?
	All parts easily accessible		Laundry		Garden		Other common parts
	Main entrance		Lounge		Corridors

13.	How easy is it for people with limited mobility, for example, people using a walking stick or frame, to move around inside their flat:
	Please tick one option for whole scheme	Easy		Reasonable		Difficult

	If there are difference in levels of accessibility between different property types in the building can you provide brief details? For example ‘four flats one on each corner of the building are much larger than the rest’

14.	Number of floors in main building (inc. ground floor)

15.	Is the scheme split level
	Yes		No

16.	Is there through floor lift access to all upper floors in main building?
	Yes		No		Not applicable

	If no, how many upper floors, or parts of floors, are not served by a lift?

Section 4: Facilities

17.	Size of units: (in comparison with schemes you know of including other schemes managed by your organisation)
		Large		Moderate		Small
	Bedsits
	1 bed flats
	2 bed flats
	3 bed flats

18.	Units: Do any of the units share bathrooms / toilets / other facilities?
	Yes		No

19.	Please show which of the facilities listed below are available:
	Communal lounge		Laundry		Car Parking		Bar
	Dining room / restaurant		Hairdressing		Buggy store
	Assisted bathrooms		Guest room		IT room / library / hobbies room

	Other, please specify

20.	Alarm systems
	Does the scheme have an alarm system?	Hard wired		Dispersed		No

	If yes, please give the name, address and postcode of the system provider

21.	Does the alarm service include a 24 hour mobile warden response service?
	Yes		No

22.	Is there any form of Assistive Technology in place? (to monitor falls, movement, use of water, cooker, etc.)
	Yes		No

	If yes, please specify

23.	What form of heating is provided?
	Central heating		Electric storage heaters

	Other - please specify

24.	Is there a central boiler servicing all the properties?
	Yes		No

25.	Can residents control central heating levels within their property?
	Yes		No

Section 5: Standards

26.	Within the last 12 months were there any improvements and / or repairs to any of the properties?
	Yes		No

	If yes, do these include any of the following:
	External walls		External doors		Central heating
	Roof		Insulation		Kitchens
	Windows		Rewiring		Bathrooms

	Remodelling - please describe

	Do you know the cost of the works?

27.	Within the next 12 months are there approved plans for any improvements and / or repairs to any of the properties?
	Yes		No

	If yes, do these include any of the following:
	External walls		External doors		Central heating
	Roof		Insulation		Kitchens
	Windows		Rewiring		Bathrooms

	Remodelling - please describe

	Do you know the cost of the works?

Costs should include cost of any of these that apply: decoration , alarms,  doors entry, signage, repairs to internal walls, ceilings, floors, lift maintenance, communal furniture and fixtures and fittings, external paths, gardens and lighting.

28.	What is the current budgeted yearly maintenance cost for the scheme?

29.	Do you have an Asset Management Strategy?
	Yes		No

30.	Are repairs likely to be major or minor?
	Major		Minor

31.	Any general comments about the scheme or development priorities for the building:

32.	Does the scheme meet Decent Homes Standard?
	Yes		No

	If no, please state the works required to meet the standard

33.	Does the scheme meet Disability Discrimination Act standards?
	Yes		No

Section 6: Competition

34.	Are there any other Sheltered schemes or bungalows within 2 miles of your scheme? These may include schemes managed by your organisation.

Section 7: Please give your views and judgements on the quality of the needs data your have provided

35.	Quality of data
	Excellent - data fully accurate and reliable		Good		Not very good
	Very good		Quite good		Poor